Privacy Policy

Last updated: June 2026

West Sussex Classic Wedding Cars respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, make an enquiry, book our services, or interact with us online.

For the purposes of data protection law, West Sussex Classic Wedding Cars is the data controller for the personal information we collect and use.

1. Who we are

West Sussex Classic Wedding Cars provides vintage and classic wedding car hire across West Sussex and the surrounding areas.

Business name: West Sussex Classic Wedding Cars
Contact email: bookings@westsussexclassicweddingcars.co.uk
Contact telephone: 07471754135
Address: Fresh Acres Nurseries, Yapton Ln, Walberton, Yapton, Arundel BN18 0AS

If you have any questions about this privacy policy or how we use your information, please contact us using the details above.

2. The information we collect

We may collect and use the following personal information:

  • Your name

  • Your email address

  • Your phone number

  • Your wedding or event date

  • Your ceremony and reception locations

  • Details about your wedding transport requirements

  • Information you provide through our website enquiry form

  • Messages, emails or correspondence you send to us

  • Booking and payment information

  • Photographs, testimonials or reviews you choose to share with us

  • Website usage information, such as how visitors use our website

We only collect the information we need to respond to enquiries, manage bookings, provide our services, improve our website and communicate with you.

3. How we collect your information

We may collect personal information when you:

  • Complete an enquiry or contact form on our website

  • Email, phone or message us directly

  • Make a booking with us

  • Leave a review or testimonial

  • Share wedding photographs with us

  • Interact with us on social media

  • Visit or browse our website

4. How we use your information

We use your personal information to:

  • Respond to enquiries

  • Check availability for your wedding or event date

  • Provide quotes

  • Manage bookings and wedding day arrangements

  • Contact you about your booking

  • Process payments and maintain business records

  • Provide customer service

  • Request feedback, reviews or photographs after your wedding

  • Share photographs or testimonials, but only where we have permission to do so

  • Improve our website, services and marketing

  • Meet legal, accounting and tax obligations

We will not sell your personal information to third parties.

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on:

Contract
We use your information where it is necessary to provide a quote, manage a booking, or deliver our wedding car services.

Legitimate interests
We may use your information to respond to enquiries, manage our business, improve our services, follow up after weddings, and promote our business in a reasonable and proportionate way.

Consent
We rely on your consent when you give us permission to use wedding photographs, testimonials or certain marketing content. You can withdraw your consent at any time.

Legal obligation
We may need to keep certain information to comply with legal, tax or accounting requirements.

6. Sharing your information

We only share personal information where necessary. This may include sharing information with:

  • Our chauffeurs or team members, so they can provide the wedding car service

  • Website, email, booking or form providers

  • Payment processors, where applicable

  • Accountants or professional advisers

  • Legal or regulatory authorities, if required by law

We only share the information needed for the relevant purpose.

7. Wedding photographs, testimonials and reviews

If you send us photographs, testimonials or reviews, we may ask for your permission to use them on our website, social media, advertising, brochures, listings or wedding supplier profiles.

We will only use identifiable wedding images or testimonials where we have permission to do so. You can withdraw your permission at any time by contacting us. If you withdraw permission, we will stop using the content where reasonably possible, although we may not be able to remove content that has already been printed, shared by others, or published outside our direct control.

8. Marketing

We may contact past or potential customers with relevant updates, offers or information about our services where appropriate.

You can ask us to stop sending marketing communications at any time by contacting us.

We will not sell your data to other businesses for marketing purposes.

9. Cookies and website analytics

Our website may use cookies and similar technologies to help the website work properly, understand how visitors use the site, improve user experience, and support marketing or analytics.

Cookies are small files stored on your device. Some cookies are necessary for the website to function, while others help us understand website performance.

You can usually manage or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

If we use analytics or advertising tools, they may collect information such as pages visited, device type, approximate location, referral source and time spent on the website.

10. How long we keep your information

We only keep personal information for as long as necessary.

As a general guide:

  • Enquiry information may be kept for up to 2 years

  • Booking and customer records may be kept for up to 7 years for business, tax and accounting purposes

  • Wedding day information is kept for as long as needed to provide the service and maintain our records

  • Reviews, testimonials and photographs may be kept until permission is withdrawn or the content is no longer needed

  • Marketing preferences may be kept until you unsubscribe or ask us to remove them

We may keep some information for longer if required by law or to resolve a dispute.

11. How we protect your information

We take reasonable steps to keep your personal information safe and secure. This includes limiting access to your information, using secure systems where possible, and only sharing information when necessary.

However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

12. Your data protection rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

  • Access the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how we use your information

  • Object to certain uses of your information

  • Withdraw consent where we rely on consent

  • Ask for a copy of your information in a portable format, where applicable

To exercise any of these rights, please contact us using the details at the top of this policy.

13. Complaints

If you have any concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection matters. You can contact the ICO through their website or by calling their helpline on 0303 123 1113.

14. Third-party websites

Our website may contain links to other websites, such as social media platforms, wedding directories or supplier websites.

We are not responsible for the privacy practices, content or security of third-party websites. Please read their privacy policies before providing any personal information.

15. Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date.

Please check this page occasionally to make sure you are happy with any updates.